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Hi Everyone, I’m new at the forum. I have a 2019 BRZ and yesterday tried to updated the starlink, I downloaded the file and when I pressed ok to install, an authentication error appeared and the screen blocked. Tried restarting as instructed in the manual, I pressed the volume button 10 seconds, but it doesn't reboot. The screen stays almost black but a soft light always stays on even with the car turned off (check picture) which must be draining the car battery. Does anyone knows how to solve it?
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Meanwhile I solved the issue by disconnecting and reconnecting the battery. I suppose this made the reset of the infotainment. Now it works!
 
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